Facilities Management > Business Of Fitness Videos > 7-Star Service: Best Practices For Improving Customer Service - Download Format

7-Star Service: Best Practices For Improving Customer Service - Download Format

Item# 0129-827008170098-DOW

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As customers expect more and more, the demand on their frontline employees becomes more intense. In this regard, one of the primary issues that arises is what can organizations do to help these individuals develop the tools that they need to excel in their job. Furthermore, it is also essential to identify the steps that can be undertaken to help overcome interdepartmental boundaries so that everyone is providing an exceptional level of service. 7-Star Service: Best Practices for Improving Customer Service explores management's role in promoting a positive guest experience at all levels of an organization. The DVD provides an overview of how to make well-integrated service delivery a reality.
Among the topics covered:

  • What can we learn from Jumeirah that will help us offer 7-star service?
  • Seven criteria that help achieve a 7-star status
  • Cycles of service(TM)
  • Download & Streaming Product Link: Please allow up to 1 business day for us to be able to email you the download/streaming link.
  • Distinctions Between Streaming and Downloading: In "Streaming" you watch the streaming video as it comes to your computer or other media player direct from our video servers. You can start watching immediately. But you need a fast and reliable internet speed to avoid interruptions in video.
    In "Download" you download the video file to your computer or other media player. Due to the large size of video files, it is not uncommon for DVD download to take upto an hour. After download is complete, you can watch the video using the video file on your computer.
  • 7-Star Service: Best Practices For Improving Customer Service - Download Format - 827008170098-DOW - Facilities Management Business Of Fitness Videos
     
    100% Satisfaction Guarantee: At Mansion Athletics, we want to be sure that the item you choose is the right one for you. Within 30 days of delivery of your order, you may return any merchandise purchased from Mansion Athletics in its original condition with your email order confirmation or packing slip. Restocking fees may apply. On items over $275 shipping within the US, we will even arrange free pick up or pay for returns shipping.