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Creating And Sustaining A Member-Service Culture - DVD Format

Item# 0129-827008969593-DVD

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Creating and Sustaining a Member-Service Culture explains what a "membership-service culture" really is and why it is so important. The DVD details the difference between a customer and a member and reviews why member retention is the outcome of good customer service. The DVD also discusses the key variables that most impact membership retention ,as well as examines what clubs can do to provide exceptional customer service.
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Special Needs Children Special Needs Special Needs Sensory Resources Books - 827008969593-DVD - Creating And Sustaining A Member-Service Culture - DVD Format
 
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