Hockey > DVDs and Videos > Youth Coaching DVD > Making Your Front Desk Work For You And Your Customers - DVD Format

Making Your Front Desk Work For You And Your Customers - DVD Format

Item# 0129-827008101498-DVD

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A number of key factors are involved in a successful front-desk operation. Making Your Front Desk Work for You and Your Customers details three major components of all front desks--technology, personnel and design--and then explores several tested strategies for ensuring that a facility's front-desk operation is successful. The DVD explores how facilities can best serve their customers and their bottom line at the same time.
Among the topics covered:

  • Front desk examples
  • Front desk and admission area services
  • Fundamental components
  • Technology
  • The customer experience
  • The face of your facility
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