Maximizing Revenue Per Member Through Strategy, Sales, And Service - Download Format
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Maximizing Revenue Per Member Through Strategy, Sales, and Service explains how health/fitness clubs can effectively integrate strategy, sales, and service to make consumers feel that they are being convinced, rather than sold products, programs, and services. The DVD explores the philosophy of increasing revenue per member and then examines how industries outside of the field address this issue. The DVD also explains how clubs can strategically approach opportunities to increase revenue per member. In addition, the DVD looks at profit centers that most clubs have and details the key criteria that make these centers successful. Among topics covered:
The impact of incremental sales
Sales and service strategy
Strategic approach to added value
Define your current customers
Recognize and reward your best customers
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